Please see below our pick of features and enhancements released this month. Many more options are available, although some may not be applicable to your portfolio or may not be compatible with your current settings. A full listing is available in the features section. This month's selected features and enhancements are as follows:-

• Improved service charge report printing
• General improvements to system speed and stability
• Extra letters available for chasing arrears
• Additional options for displaying suspense on demands
• Improvements to the input and display of transactions
• Various screen conversions completed
• Automated sinking fund facility improved

Improved service charge report printing
When printing service charge year end reports, you have the option of printing a mini year end, which will print the cashbook and audit trail printouts only. This will not reset any information, therefore allowing you to draw off these reports as often as required. You can choose whether a full or mini year end will print as default, allowing you to enter minimal information to generate the reports. This feature is now compatible with all existing service charge options.

Additional options for displaying suspense on demands
You can now control the displaying and format of this information on a tenant by tenant basis. For example, you can opt to show the suspense amount as a minus charge on the demand (therefore reducing the total amount due) or you could choose to display a message on the demand to inform the tenant that a credit is being held. Alternatively, you can specify that the overpayment should not be shown on the demand at all.

Improvements to the input and display of transactions
Additional information can now be entered when posting a transaction.
You can now opt to print additional messages on VAT receipts for tenant income.
Additional information relating to tenant income can now be seen in various places throughout the system.
Improvements have been made to minimise the input required when entering transactions.
The tenant income screen has been fully converted to the new 'wizard' style.

Automated sinking fund facility improved
We have made improvements to the facilities for operating sinking fund accounts (also known as reserve accounts) on the system. Sinking fund balances and transactions can now be viewed in many more places throughout the system and we have also simplified the process of entering balances and transferring money to and from a sinking fund account.

All of the options listed above are available free of charge to all users currently subscribing to Software Support (subject to compatibility with your current settings). If you would like to discuss any of the options or request an option to be included on your next update, please speak to Support.